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Injured on an Airbnb? Contact our team of experienced Airbnb injury lawyers in San Bernardino at 844-844-9119 today for a free consultation.
Airbnb offers a convenient and often affordable alternative to hotels for visitors to San Bernardino. Whether guests are staying in a hillside home near the San Bernardino National Forest or a modern loft near downtown, they expect a safe and comfortable experience. Unfortunately, that is not always the case.
Injuries at Airbnb, such as slips and falls, pool accidents, fires, or unsafe stairs, can turn a relaxing stay into a medical emergency. When that happens, many injured guests or even workers are left asking: Who is responsible?
The answer depends on several factors, including who controlled the property, what caused the injury, and whether the host carried insurance. If you or a loved one has been injured while staying at an Airbnb property in San Bernardino, understanding your rights is the first step toward holding the right party accountable.
Injury claims involving Airbnb rentals often involve premises liability, which means the property owner or occupier may be held responsible if they failed to maintain a reasonably safe environment.
Here are some examples of common injury situations seen in and around San Bernardino:
Wet floors, broken tiles, loose rugs, or poorly lit stairwells can all cause serious falls. In Airbnb settings, these hazards are often overlooked between guest stays.
Some homes in San Bernardino's hillside neighborhoods offer elevated decks or balconies with scenic views. If these structures are poorly maintained, they can give way, leading to severe injuries or death.
Many Airbnbs in Southern California have pools or hot tubs. Lack of fencing, slippery surfaces, or defective pool equipment can lead to drownings or electrocution.
Missing smoke detectors or faulty wiring can result in fires. In some cases, faulty appliances or poor ventilation may lead to carbon monoxide poisoning.
If an Airbnb property lacks basic security, such as functioning locks, outdoor lighting, or secure entrances, and a guest is assaulted or robbed, the host may be liable for failing to provide a safe environment.
The Airbnb host or property owner is the most common party held responsible. California premises liability laws require property owners to maintain safe conditions and fix known hazards. If they knew (or should have known) about a danger and failed to address it, they may be liable.
Examples of negligence by a host include:
In most cases, Airbnb is not directly liable for injuries at host properties. That’s because Airbnb acts as a third-party platform, not as the actual owner or operator of the property. However, there are exceptions:
Airbnb does offer a limited Host Protection Insurance program, which may provide up to $1 million in liability coverage for guest injuries, but it doesn’t cover all situations and does not guarantee compensation.
In some cases, a third party may be responsible. For example:
An experienced attorney can help investigate and identify all potentially liable parties.
Airbnb promotes its Host Protection Insurance, but this policy has limitations and exclusions that can leave injured guests with no direct claim against Airbnb itself.
Covered situations may include:
However, this policy does not cover:
If the host doesn’t carry separate homeowner or short-term rental insurance or if Airbnb denies a claim, injured guests may need to file a personal injury lawsuit against the host directly.
If you are hurt at an Airbnb, follow these steps to protect your legal rights:
Your health comes first. Visit a local emergency room or urgent care in San Bernardino, such as Arrowhead Regional Medical Center or St. Bernardine Medical Center, as soon as possible.
Take photos or videos of the hazardous condition. Note any visible defects, lack of warning signs, or unsafe features.
File an official report through the Airbnb platform. Keep copies of all communications.
If other guests or neighbors saw what happened, collect their contact details.
An experienced San Bernardino premises liability attorney can help investigate liability, preserve evidence, and handle negotiations with insurance companies.
At Countrywide Trial Lawyers, we help injured victims get the compensation they deserve after an Airbnb injury. Our legal team is experienced in navigating the complex mix of California premises liability law, Airbnb’s insurance process, and local codes and ordinances that apply to short-term rentals in San Bernardino.
We bring a trial-ready approach to every case and treat each client with the compassion and attention they deserve. Whether your case can be resolved through a settlement or needs to be litigated in San Bernardino Superior Court, we are prepared to fight for your rights.
If you were injured at an Airbnb in San Bernardino, do not try to take on the legal system alone. The sooner you reach out, the sooner we can start building a strong case on your behalf.
Call Countrywide Trial Lawyers at 844-844-9119 now for a free consultation. We serve clients throughout San Bernardino, including Highland, Loma Linda, Redlands, and Grand Terrace. Let us help you hold negligent parties accountable and recover the compensation you need to move forward.

Disclaimer: The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. This information is not intended to create, and receipt or viewing does not constitute an attorney-client relationship.